Deep customer understanding at scale.
Ask 100 customers today, read what they said tomorrow. Real voice conversations that follow up on what matters, with your stimuli shown mid-interview.
The Third Field
More cases than qual. More depth than quant.
Customer research is growing a third discipline, neither qualitative nor quantitative. A percentage you can interrogate like an interview.
Read the essayA single place to run your research end-to-end.
From first question to insights you can stand behind. Days, not weeks.
01
Design the study
Start from your goal, or upload your own guide. Userflix drafts objectives, questions, and probing so you stay in control of method and quality.
02
Reach millions of people
Share a link with your list, leading research panels, or anyone you already recruit. No scheduling. Available whenever they are.
03
Talk at scale
Real conversations that follow up on what matters: voice-to-voice, or messaging on their phone. Show stimuli mid-interview. Don't just ask about them.
04
Get results you can stand behind
A report that updates as interviews land. Code-based counts, not estimates. Every finding traces back to what someone said.
05
Ask your study
Query every transcript in plain language. Answers come with participant citations and matching excerpts, so you go from a broad question to a sharp one without leaving the analysis.
Use cases
Built for the questions product, CX, research and marketing teams actually have.
Get qualitative depth before you ship, and know which idea is worth investing in.
Learn more →
Hear what customers really think.
Ready for qual depth at quant scale? Start with a conversation.