Userflix
The conversation layer for your product

Turn Every Product Interaction Into Valuable Research

Meet the only platform that combines automated user research, intelligent onboarding, and contextual support into one powerful SDK.

Research-Product Gap
Real-time Insights

Close the Research-Product Gap

Discover why your users leave before they do. Traditional research happens too late – after users are gone. Userflix embeds AI-powered conversations directly in your product, capturing the exact moment users get confused or frustrated. Transform silent departures into actionable insights and keep the customers you worked so hard to acquire.

Research at Scale

Scale Qualitative Research Without Scaling Costs

Every user interaction becomes valuable research. Stop choosing between depth and breadth in your research. Userflix's conversation SDK turns everyday product interactions into rich qualitative insights across your entire user base. No more recruitment costs, scheduling headaches, or small sample sizes – just continuous, actionable understanding of what your users actually need.

Scale Research
Activation Barriers
Boost Activation

Turn Activation Barriers Into Opportunities

Convert more users by solving problems in real-time. Don't let confused users become churned customers. Userflix detects signs of friction during critical onboarding moments and proactively engages users with personalized guidance. Improve activation rates, reduce support tickets, and create personalized experiences that turn potential drop-offs into success stories.

Benefits

Research Made Efficient

Get valuable insights faster through intelligent automation.

Embed AI Conversations

Add intelligent conversation widgets to any part of your product interface in minutes.

Research While Onboarding

Collect valuable insights during user onboarding without disrupting the experience.

Single Integration, Multiple Uses

Same SDK powers research, guidance, and support—simplifying your tech stack.

Context-Aware Assistance

Automatically help users when they get stuck based on their behavior patterns.

Reduce Time to Insight

Get actionable feedback in hours instead of weeks with zero scheduling overhead.

Control Interaction Costs

Set precise limits on when, where, and how AI engages with your users.

How It Works

Simple Integration, Powerful Results

1

Embed the SDK

Add our lightweight JavaScript SDK to your application with just a few lines of code.

// Install the Userflix SDK
npm install @userflix/sdk

// Initialize with your product key
import Userflix from '@userflix/sdk';
Userflix.init('YOUR_API_KEY');

// Add the conversation widget to any element
Userflix.embed('#onboarding-container', {
  goal: 'activation',
  context: 'new_user',
  appearance: 'sidebar'
});
2

Configure Triggers

Decide when and where conversations should be initiated based on user behavior, context, and your research goals.

Scale Research
3

View Results

Access insights from your continuous research on autopilot. Learn about friction points and how to solve them.

Scale Research
Integrations

Third-Party Integrations

Amplitude logo

Amplitude

Track user behavior alongside conversation data

Mixpanel logo

Mixpanel

Correlate qualitative insights with quantitative usage data

Segment logo

Segment

Route conversation data to your entire tool stack

Slack logo

Slack

Get notified about critical user feedback in real-time

AI-Research SDK

Turn every user session into embedded research

We use cookies to understand how you use Userflix and improve your experience. Privacy policy